Carers

Are you a carer? – please let us know if so, we may be able to help you…

You are a carer if you provide help and support, unpaid, to a family member, friend or neighbour who would otherwise not be able to manage. The person you care for may have a physical or learning disability, dementia, mental health problems, may misuse drugs or alcohol or may be ill or frail. The person may live with you or elsewhere, may be an adult or a child but if they rely on you for support, then you are a carer.

The new NHS framework is steering its focus towards providing better support for carers. If you are currently a carer we would like to invite you to attend an Annual Health Check in order for us to make sure your health needs are regularly assessed. If you have already told us you are a carer you will have received an invitation for this health check. However, if we don’t know you are a carer then you could be losing out on a valuable check-up with us.

We would be grateful if you could let us know you have become a carer, either by telling  the clinician at your next appointment, by telling reception.

For further information about carers please visit either:

These websites provide up to date information and advice on carers’ issues including benefits:

  • help to get a break
  • training to help carers with their caring role
  • In Case of Emergency service (ICE) if carers are suddenly taken ill or have an accident.
  • someone to talk to in confidence
  • advice and support for working carers
  • a Young Carer service for children and young people caring for a family member
  • Online Community to meet other carers in similar situations

Carer rights

As a carer you have specific legal rights and entitlements. Knowing your rights can help you to get the support that you need.

These rights for carers include:

  • the right to have your needs assessed by your local authority
  • the right to receive direct payments so that you can chose what services to have
  • rights in the workplace

Find out more…

Young Carers

Young Carers are children and young people who care for a member of their family who may be ill, have a physical or learning disability, or a mental health, drug or alcohol problem.

For further information please visit:

There is a wealth of information on NHS about carers and caring. Below are some links into the site that we hope you will find useful.

Watch this video on: caring for a parent at home

Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you’re a carer is important so they understand and can support you.

Caring for someone can be a full-time job, but it’s essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

Finding appropriate housing, or adapting either your home or the home of the person you care for, can make your life as a carer a lot easier.

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Directing carers to the benefits that can help them in their caring

Advice and information on helping the person you look after get the benefits that they are entitled to

How your benefits may be affected after the death of the person you look after and what happens to their benefits

Advice for when carers find they have to take over the legal affairs of the person they are looking after

Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Advice on keeping a tight rein on household and personal finance for carers

Support for Bereaved Carers

If you have been caring for someone who has recently passed away, you may be feeling lonely, isolated and confused. You are not alone, and there are services available to support you.

If you are a carer who’s life has been impacted by the recent bereavement of someone you loved, cared about and provided caring support for, then Bereavement Support service may be helpful. Find more advice at

Carers Support Groups

Carers UK: their website provides lots of helpful information on practical help you can get as well as a supportive community for this very rewarding but sometimes isolating role. See their website for lots of useful resources, or call their telephone advice and support service if you have any questions.

Website: www.carersuk.org

Telephone helpline number:  0808 808 7777 (Mondays and Tuesdays: 10am -4pm)

Carers Bucks is an independent, free service for unpaid carers in Buckinghamshire. They support the wellbeing of carers of all ages and in different caring roles.

You can speak to an experienced Support Worker in confidence, either over the telephone 0300 777 2722; by email at mail@carersbucks.org; or by appointment at their office in Aylesbury.

Website: www.carersbucks.org

For a Carers’ Assessment either contact Carers Bucks for signposting or directly contact Buckinghamshire County Council: www.careadvicebuckinghamshire.org

Carers Oxfordshire is a free service and provides support and information for adult carers (18 and over) looking after anyone aged 18 and over. They have an outreach support service, peer group support and training and wellbeing opportunities. For more information, see their contact details below.

For a Carers’ Assessment, visit the main website below or click here.

Website: www.carersoxfordshire.org.uk

Telephone: 0345 050 7666

The Young Carers Team, Oxfordshire is now part of the Family Solutions Service. Sometimes children providing care to another person can cause them to have support needs, or put their health, development, or education at risk. If you feel your child has support needs in relation to the care they are providing / intending to provide, then you can ask professionals such as schools / teachers to complete an Early Help Assessment.

Website: www.fisd.oxfordshire.gov.uk

Email: young.carers@oxfordshire.gov.uk

Oxfordshire County Council has a team of social workers and support staff working with disabled children and their families. If you are a parent carer, you can contact the Social and Health Care Team for an assessment of your situation to see what help and support you and your family might need, and who could best give that help.

Address: Social & Health Care Team, PO Box 780 Oxford OX1 9GX

Telephone Number: 0345 050 7666

There are many support groups available for carers including specifically for those who are Young Carers, and Carers of people with any form of dementia. Please see our Carers Support Group page for more information.