We are currently recruiting for part time Care Navigators/Administrators at a busy GP Surgery Based in Oxfordshire. The shifts are a mixture of mornings 08:00-13:30, afternoons 13:00-18:30 or all day is available on some days which is 08:00-18:30 ( with an 30min unpaid lunch break).

Unity Health is a 10 Partner, 5 site GMS practice located in Buckinghamshire/Oxfordshire, with a growing patient list size of over 22K patients. Our five surgeries are located in Brill, Chinnor, Long Crendon, Princes Risborough and Thame.

We offer a full general practice service and provide more specialist services for children, pregnant women and those with long term conditions such as diabetes, asthma, heart disease and high blood pressure. We offer contraception advice as well as travel advice and immunisations.

This busy yet rewarding role requires excellent customer service skills, attention to detail and a responsible attitude. You will need to be able to remain calm under pressure, multi-task, enjoy contact with people, be PC literate and have great organisational skills.

Primary responsibilities include:

· Playing a leading role in signposting patients to the appropriate member of the clinical team;

· Providing information and non-clinical advice, resolving problems where possible;

· Receiving and dealing with telephone enquiries - taking action or passing on messages as appropriate;

· Ensuring all information is correctly entered on the computer system including scanning incoming letters into patient records;

· Contacting patients, where requested (e.g. regarding test results);

· Actively promote practice developments and initiatives to patients, such as electronic prescriptions (EPS).

Due to the nature of the role, flexibility to work extra hours to cover for holiday and sickness is a necessity. Although you will be expected to sometimes work across all five sites, you would be based at a maximum of two of them.

Previous applicants need not apply.

This role requires applicants with a full driving licence and access to a vehicle due to having several locations.

Job Overview
Unity Health is seeking an experienced and motivated Pharmacy Technician to join our team. This is an exciting opportunity to make a tangible difference to patient care within a forward-thinking and supportive environment. The role will involve practice-based working, providing both patient-facing and patient-supporting services in line with national and local priorities.

You will work closely with our Clinical Pharmacists, GPs, and wider multidisciplinary team to improve medicines use, ensure patient safety, and support the delivery of key PCN targets.

Key Responsibilities

• Undertake medicines reconciliation in accordance with practice protocols and update patient records accordingly.
• Support cardiovascular prevention initiatives, including hypertension case finding, cholesterol monitoring, and facilitating lifestyle and medication reviews.
• Assist in achieving Prescribing Quality Schemes and Outcomes Framework (QOF) targets.
• Support Clinical Pharmacists in delivering Medication Reviews, ensuring necessary monitoring tests are arranged in advance.
• Contribute to medicines safety monitoring, particularly for high-risk drugs.
• Manage shared care protocols and liaise with Clinical Pharmacists for complex patients.
• Support medication reviews and synchronisation of medicines for patients moving between care settings.
• Participate in audits, including antimicrobial stewardship.
• Respond to medication queries from patients and staff in a professional manner, escalating appropriately.

Technical & Administrative

• Contribute to the review and development of repeat prescribing protocols and Standard Operating Procedures (SOPs).
• Support implementation of national prescribing policies and guidelines.
• Assist with monitoring and managing prescribing budgets.
• Prepare evidence-based resources to support cost-effective prescribing.
• Support CQC compliance through policy development and evidence gathering.
• Assist in planning, developing, and supporting new working processes to optimise prescribing quality.

About Unity Health

Unity Health is a progressive and patient-focused organisation, committed to delivering high-quality healthcare to our communities. We value collaboration, innovation, and professional development, offering opportunities for training and career growth within a supportive environment.