Prescription requests usually take 2 working days. However, the Partners have agreed that in exceptional circumstances an Emergency Prescription will be generated on the day of request. This is only for medication that is needed to prevent a patient becoming severely unwell and the list is restricted to: Anti-epileptics, insulin and anti-coagulants, salbutamol and Epipens.
The prescription will be signed by a GP on the same day but receptionists are not allowed to disturb the Doctors whilst they are in clinic so it will not be available until either after lunch or at the end of the day depending on the time requested.
Emergency Requests are not requests for medications that are simply being ordered late. All other requests will need to be processed as normal through the 2 working day process to allow smooth running of the surgery for the benefit of all our patients. Please respect our staff, it is your responsibility to ensure your repeat prescription request is ordered in plenty of time.